Frequently Asked Questions
Questions Families Ask Us
Everything you need to know before your first visit. Can’t find your answer? Call (613) 415-8526 or email info@freedombathingcare.com.
Getting Started
Booking & service area
Freedom Bathing Care provides bathing assistance throughout Orléans and Ottawa, Ontario, either in your home or at our Orléans location.
Call (613) 415-8526 or email info@freedombathingcare.com to book a free, no-obligation assessment. We’ll talk through what your family needs before anything is scheduled.
Both options are available. A caregiver can come to your home, or you’re welcome to visit our Orléans location, which is fully equipped with our hydraulic lift chair and chromotherapy bathing tub.
Seniors, people recovering from surgery or a fall, individuals with mobility challenges or physical disabilities, and anyone who needs help bathing safely at home.
Yes — Freedom Bathing Care serves both English and French-speaking clients.
Our Caregivers
Who’s actually coming to help
Yes. Every caregiver is experienced, trained, and background-checked before working with clients — this is non-negotiable for anyone joining our team.
We’re finalizing our exact caregiver-matching process — check back soon, or ask us directly when you book your assessment.
Every visit is one-on-one and unhurried, built around dignity, compassion, and respect — not just as a slogan, but as the actual standard every caregiver is trained to. You or your loved one are always in control of the pace.
The Service
What’s included, and how it works
A professional hydraulic lift chair for safe transfers, plus medical-grade bathing equipment — including a chromotherapy-enabled tub designed to make bathing feel calming rather than clinical.
No. Freedom Bathing Care brings the professional equipment needed to each visit.
Shower assistance, personal hygiene support, hair and skin care, and safe transfer/mobility assistance are all part of what we offer — see our Services page for the full list.
Visit length depends on individual needs — we’ll confirm a realistic estimate for your situation during the free assessment.
Cost & Scheduling
The practical stuff
Pricing depends on the type and frequency of care needed. The free assessment is the best way to get an accurate answer for your situation — call (613) 415-8526 to ask directly.
Coverage varies by individual insurance plan — we recommend checking with your provider, and we’re happy to help answer what we can when you book your assessment.
Scheduling flexibility and frequency will be confirmed during your assessment, based on what your family needs.
We’re finalizing our official cancellation policy — check back soon.
Still have a question?
We’re happy to talk it through — no obligation, just a conversation.